Professional, skilled and incredibly-dedicated team of specialists. Highly recommended for anyone who is serious in getting their vehicle running optimally (including classic vehicles). My experience of Central Autohaus is overwhelmingly positive. This professional workshop is staffed by a dedicated team who were thorough in their work and went above and beyond to ensure that my customer needs were addressed in full. Especial note is made of the manager of the business who went out of his way to help me get the best performance out of my vehicle, and educate me on finer details.
I own a 1976 VW Beetle and needed a number of items of work completed (mechanical work, and additional insurance-related body-work). Central Autohaus were able to handle everything in-house in a smooth and no-fuss manner. I was particularly impressed by the experienced mechanical knowledge the team readily applied, and their ability to match modern diagnosis technology with an old engine. In doing so, Central Autohaus were able to identify a number of underlying issues that were otherwise imperceptible (and were unable to be be correctly identified by a number of other autoshops). The team at Central Autohaus made a number of specialised, fine-grained adjustments to my engine and running gear. They kept me informed throughout the process and treated me with total respect and professionalism (the team were able to gently educate without being condescending). As a result, my vehicle is running the best it has in over 15 years (of my ownership). I am beyond impressed by the work and will be a loyal, repeat customer.
While my vehicle is a classic, the attention-to-detail applied by Central Autohaus and their overall professionalism leaves me confident that customers who have modern vehicles should be equally impressed.
Central Autohaus have been looking after my old Audi for a number of years with professionalism, resourcefulness and frank advice. Their practical help and customer service is much in evidence with a willingness to undertake even tricky running repairs on a 'drop-in' basis - and then decline to charge for them. They also came to my rescue at Xmas when my partner's car (not serviced by them) was stranded nearby and they immediately organised for Autonet panel beaters to quickly take over and secure the car over Xmas.
I have done all my repairs and services at Central Autohaus Alexandria for the past years and they have always been polite, efficient and you know that the service is always perfect. I can say I found a mechanic that I can trust. I have highly recommended them to everyone I know. A+
“My wife and I have had all our cars serviced at Central Autohaus since 1999. Over the years we’ve driven an Audi, a Mercedes 4WD and a Saab. Helio and his team really understand European cars. They’ve always given us impeccable advice, personal attention, and really fair prices. We trust them.”
Stephen Wilson, Five Dock
“I have been happy to use the automotive repair services provided by Helio and Nellie Marcos, together with their team of mechanics, for over twenty years. I began as a regular customer of Central Autohaus during the mid 1980’s and I have never had any reason, or excuse, to look for another mechanical service centre for any of the three cars I have owned during that period of time. The fact that I have only had three cars during that twenty year period is testament in itself of the diligence and efficiency of Central Autohaus, and each motor vehicle up-grade was an up-grade of choice rather than one of mechanical necessity, even taking into account each car I have owned was required to travel over 25,000 kilometres each year.
On reflection, I am extremely pleased at my decision to take my car to Central Autohaus over twenty years ago. During the period I have been using Helio to service my cars I have found Central Autohaus to be a business founded upon honesty, integrity, diligence, quality of workmanship, and reliability. Personally, I don’t think anyone could expect more from a business.
I have complete faith in, and nothing but respect for, Helio, Nellie and their mechanics because I know that they, in turn, have nothing but respect for my car.”
Warren Potter, Wentworth Falls
“I first came to Central Autohaus for a check up when I bought my second hand AUDI in year 2000. I am a single mum with a disabled son and I need a reliable vehicle. I travel long distances and needed the car in good working order.
Helio and his team always have my car running beautifully. They are always happy to discuss any problems the car may have and the options if anything needs repair.
I always feel part of the care process and therefore confident of the quality of work done. When Central Autohaus moved from Camperdown to Alexandria I naturally followed as it is not every day that you find such quality and care.”
Jan Taylor, Ashfield
“One frantic morning, I could not start my car to take my children to school. I had called the car service provider that I used at the time and they were too busy to help me. In haste, I found Central Autohaus in the phone book and asked for help. Within half an hour, Helio had sent one of his team members to my doorstep with a courtesy car and got my car into his workshop for fixing. I got the car back the next day as good as new. This incident was six years ago!
Since that day, I have been a regular customer at Central Autohaus because they are the best car service provider I have ever had. Helio and his team are friendly, courteous and extremely reliable. No job is ever too small or too much trouble. My cars will never go to another place but Central Autohaus.”
Teresa Eather, Woollahra
“I had mechanical issues that two Saab specialists in Sydney’s eastern suburbs failed to fix. I was referred to Helio and I challenged him to solve the problem. He not only did, yet identified others as well. He talked me through every step and my 10 year old Saab feels as good as new. I always had a doctor I trusted. Now I have a mechanic I can trust as well.”
Michael Penny, Centennial Park
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